Refund policy

Return/Refund Policy

Our shipments are carefully inspected before leaving our warehouse, but if you are not satisfied with your purchase please follow the instructions below:

• Please note that returns will not be made unless there is a quality issue. If the piece is made to order only exchange can be done if there is a quality issue, refund will not be provided.

• Returns, if any, need to be made within 10 days of receiving the goods.

• If you wish to exchange or return an order please email us at manager@storeanonym.in or call us on +919959167897

• Anonym will replace the returned items free of cost or issue a credit note for the cost of the goods.

• For all returns, please ship to the following address:
  550F Aryans, Ground and Third floor, Little Italy Restaurant, near Apollo Hospitals, Road no 92, Jubilee hills, Hyderabad - 33

• No refunds will be given in the following cases:

  • Incorrect or outdated delivery address.

  • Incorrect address format including any form of a PO Box address.

  • After 3 failed delivery attempts by the courier.

  • Package refused by recipient.

  • Products returned in a used or damaged condition.

  
  Note: exchange and Refunds will only be made after we have received the returned shipment except if the package has been lost in transit.